CVS Caremark Complaints and Reviews

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CVS Caremark
Main address: Customer Care Correspondence 75083 Richardson TX
(800) 552-8159, (877) 460-7766, ,
  • 48 complaints
  • $11.4K claimed losses
  • $238 average
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  • Sep 13
  • Drug Stores and Drugs
  • Tobacco Products
  • 2
  • 2
  • 17

You stopped selling tobacco products yet you continue to sell candy,cookies,sodas,snacks and all kinds of *** related to heart disease,obesity,diabetes,ect. Why did you single out just one item in what appears to be a mindless politically correct attempt to gain market share. You had customers that smoke,chew or dip. Not a smart thing but legal and a right in our country. If you were serious... Read more

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  • Sep 10
  • Ex Employees
  • Employee Dismissal
  • 17

I am an employee who was termed. I was held against my will & forced to sign a paper before I could leave. I am under a doctors care for anxiety & depression on medication. I was accused of theft which I did not do. I normal person would know that they didnt have to sign anything my frame of mind was that a a child scared begging to go home, I was told to sign & then I can go home.... Read more

Was this review helpful? 0 3

     

  • Aug 25
  • Drug Stores and Drugs
  • Deptford Township, New Jersey
  • Insulin
  • 14

Cvs caremark should not be allowed to operate as an insurance company!!! There are NO WORDS FOR WHAT THEY DO TO JUVENILE DIABETICS!!! I wouldnt be suprised if they killed a few already or sent them to emergency room!!! And if they force you to use only their pharmacy, THEN THEY SHOULD HAVE TO HONOR ALL RX's ... EVEN IF IT'S "brand name medically necessary"!!! It's all about cost for them!!! why... Read more

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  • Aug 20
  • Drug Stores and Drugs
  • Ear Medicine
  • 18

Doctor called in scrip on 8-11-2014(order#2337617406/8-6-2014(2829235306)and on 8-4-2014(2960086206)same scrip NOW!And your PHARMACIST'S says "we don't have that drug" and when i asked "when will you get it " they said we "won't".NOW get you BOSS ,his BOSS and the SUPER.THIS is where it gets TWISTED! They filled it on 11-1-2013(order#(2714720864)+3-18-2014(order#(2616394835)and on... Read more

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  • Aug 10
  • Drug Stores and Drugs
  • Medication
  • 11

I submitted a refill request and got an email from Caremark saying it had been shipped by USPS. I checked the details and found that the price of the is now more than 400% of what it was last time. I called Caremark and asked them to cancel, and they said that was impossible since it had already shipped. I really have to give them credit for their fast efficient service. They were even able to... Read more

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  • Jul 30
  • Drug Stores and Drugs
  • Prescreption
  • 10

CVS Caremark mail order pharmacy is not a pharmacy you want to use if you value your life and want to keep your sanity! I have dealt with them for several years and the service keeps getting worse on a daily bases. A few years ago my doctor changed one of my prescriptions and CVS specialty called me to renew the old prescription and I told them I didn’t need it and why. Five minutes later, they... Read more

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  • Feb 17
  • Drug Stores and Drugs
  • Company Practices
  • 32

This is actually my second horrible experience with this company. I filled a Rx through my insurance, which processed fine. I then submitted it through mail to Caremark for secondary coverage. They require pre-authorization that I have never had to have before. Now they will not process it because it has been more than a month since it was filled. I only found out about the pre-auth last week. I... Read more

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  • Oct 23, 2013
  • Drug Stores and Drugs
  • Prescription
  • 1
  • 1
  • 54

My 91 year old mother was prescribed Albuterol solution to use in a Nebulizer. She has Aetna-Medicare Advantage /Caremark-Silverscript. All of her other medications are mail ordered through Caremark. I watched the doctor send in the request on September 23. It is now October 23, and she still does not have her medication. I have logged in hours on the phone, spoken to numerous "agents" and have... Read more

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  • Oct 17, 2013
  • Drug Stores and Drugs
  • Prescription Delivery
  • 1
  • 1
  • 100

I ordered 1 prescription from Caremark 1 month ago and they have yet to deliver it. I have made NUMEROUS phone calls to their "customer service." This company is extremely inept, I don't even think they use computers altho they claim to. Since ordering, I have had to had my doctor twice call in "bridge" prescriptions to tide me over. In fact, Caremark has a "bridge department" dedicated solely to... Read more

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  • Sep 30, 2013
  • Drug Stores and Drugs
  • Prescription
  • 2
  • 2
  • 137

This is the third time I have had to call CVS Caremark regarding a delay in shipping my Rx. The times before, they were able to expedite. On 9/26 my Rx was in process and I called and told them, I would be out of my medicine on 9/30 so I need them to ship asap. I asked them why every 90 days my Rx is late. After a call on 9/26, 9/27, and 9/28, they still have not shipped my Rx. They promised to... Read more

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