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  • Incompetent1 votes
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  • 2 days ago
  • Drug Stores and Drugs
  • Lady Lake, Florida
  • Insurance Coverage
  • 3
  • REVIEW RATING 3/5

They refuse to confirm that I have coverage paid for by my employer. Countless hours spent on the phone with my employer and Caremrk ppl who don't know how the company works or care to find out. How they survive is beyond belief. Every call resulted in no action or stonewalling. I feel sorry for ppl who can't afford to pay full price out of pocket, as I had to do to get my Rxs. I will be... Read more

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  • Jan 20
  • Drug Stores and Drugs
  • Fairfield, Connecticut
  • Automatic Shipment
  • 10
  • REVIEW RATING 3/5

Set up automatic shipments and co-pay CC info 6 months ago. Every month they get something wrong - and every rep has some non-sensical reason why it could have happened. I called to give them new CC info as the old one was expiring, just received an invoice for the co-pay's because "CC was denied" they never entered the new info. The best is every month when I speak to one of the reps at one... Read more

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  • Jan 14
  • Drug Stores and Drugs
  • Phoenix, Arizona
  • Prescription Medication
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

I am on Medicare and take a number of long-term medications. In December, my Part D plan switched rx providers from Exactus, which I thought was horrible, to CVS Caremark. Now I long to have Exactus back! First they were supposed to switch over my prescriptions. Fail. Second, they have have canceled 2 separate meds for unknown reasons (I have taken both for years.) Fail. When I tried to get... Read more

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  • Jan 07
  • Drug Stores and Drugs
  • Richmond, Virginia
  • Prescription Refill
  • 18
  • REVIEW RATING 3/5

On December 28, 2014 I ordered a prescription refill from CVS Caremark mail order pharmacy and received an email from them confirming the order. I was covered by Medicare Part D prescription insurance until 12/31/14. When I did not receive the medicine by 1/7/15, 11 days later, I called to inquire about its status and I was told that they do not have any information about this medicine and... Read more

Was this review helpful? 0 1

  • Jan 05
  • Drug Stores and Drugs
  • Prescription
  • 1
  • 1
  • 28
  • REVIEW RATING 3/5

NEVER have I received SO much incorrect information. NEVER have I been treated so poorly. Their incompetence is astounding. Every time I called I got a different conflicting answer about my coverage. I even had them go back to a recording of a previous call to prove that I had received the information that lead to even MORE wrong script coverage info. Not that that mattered- I simply got a rude... Read more

Was this review helpful? 0 0

  • Dec 13, 2014
  • Drug Stores and Drugs
  • Boston, Massachusetts
  • Pharmacist
  • 2
  • 2
  • 37
  • REVIEW RATING 4/5

CVS Tremont st Boston, MA 02118 617-617-542-2107 female head pharmacist not following up, aggressive verbally, dishonest, yelling, remarks regarding my Doctor's incompetence. My last phone call i was treated rudely. I've been back and forth with them and my dr since dec 4 2014. Dr says refills called in; CVS says they've received nothing and my doctor office is lying and accused me that I was... Read more

Was this review helpful? 1 1

  • Dec 03, 2014
  • Health and Beauty
  • Prescription
  • 34
  • REVIEW RATING 4/5

I was recently shoved into CVS Caremark by a company who did not even tell the patients we were being dumped to CVS Caremark. I tried to order a presciption on 11-21-2014. They said it would be filled and I chose expedited shipping in order to receive the medication quickly (one day service was $23.00). I still have not received the medication and it has been 12 days since order. I am now trying... Read more

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  • Nov 01, 2014
  • Drug Stores and Drugs
  • Winter Haven, Florida
  • Perscription Drug
  • 61
  • REVIEW RATING 4/5

i was going to go take care of my mother for 6 months she is 89 year old she is really sick so i want to go and take care of her. i been taking these prescribed medicines past 40 years but cvs caremark dont want to give my medicines for vacation over ride. they make me to call them 6 times in 2 weeks time once person says approved one Person says not approved i made trips to cvs 3 times they said... Read more

Was this review helpful? 0 0

  • Sep 13, 2014
  • Drug Stores and Drugs
  • Tobacco Products
  • 2
  • 2
  • 62
  • REVIEW RATING 4/5

You stopped selling tobacco products yet you continue to sell candy,cookies,sodas,snacks and all kinds of *** related to heart disease,obesity,diabetes,ect. Why did you single out just one item in what appears to be a mindless politically correct attempt to gain market share. You had customers that smoke,chew or dip. Not a smart thing but legal and a right in our country. If you were serious... Read more

Was this review helpful? 1 4

  • Sep 10, 2014
  • Employees and Ex-employees
  • Employee Dismissal
  • 85
  • REVIEW RATING 3/5

I am an employee who was termed. I was held against my will & forced to sign a paper before I could leave. I am under a doctors care for anxiety & depression on medication. I was accused of theft which I did not do. I normal person would know that they didnt have to sign anything my frame of mind was that a a child scared begging to go home, I was told to sign & then I can go home.... Read more

Was this review helpful? 1 4

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