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1.5 Based on 84 reviews
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  • Customers like
    • All things caremark 1
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    • Time wasting 9
    • Poor customer service 6
    • Poor customerservice 6

I called Caremark 09/08 - told them that i was getting low on my Pramipexole. when I looked online it said that i had a few days before they would fill mail out. I dont know what happened but I didnt think they would last by time I got pills in the mail - she said to go to local pharm and have them transfer my RX. Happened to be online later and saw that yall had already shipped them 09/08!!! I didnt received until o9/16. called to... Read more

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CVS ALWAYS gives me a problem when it comes to my medication. I got 4 different price quotes on just one medication at the SAME CVS store. Sometimes my dr writes a prescription then later that month increases the dose. I go in when it's supposed to be filled and its hit or miss with this CVS. They don't understand that if the prescription has been increased and I'm bringing in the new prescription that it has to be filled. If I'm taking the old... Read more

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I do not feel that CVS caremark is honest in honoring Co-pay assistance cards. They changed a prescription from a 3 month supply to a once month supply so the co-pay assist would pay without a call to let me know. I feel that they price gouge, which may be a common problem among specialty pharmacies. They are quick to raise the price of medications without a notification. Warning DO NOT give them permission to auto charge your credit card or you... Read more

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Hi, I tried to order some supplies for my INSULIN PUMP over 2 weeks ago. Today is Monday Sept. 12, one of them finally arrived. I was promised that they would both arrive Wednesday Sept. 7,2016. Good thing my LIFE does NOT depend on these supplies, WAIT...I REALLY NEED THESE SUPPLIES TO SURVIVE...MY LIFE DOES DEPEND ON THESE SUPPLIES I am an INSULIN DEPENDENT DIABETIC. I am referring to RX#436116302 and RX#436093346. I called these in over... Read more

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My daughter needs medicine for a genetic disorder. it has been three weeks of daily calls from both my husband, ma, and now the endocrinologist. This is horrible three weeks without her medicine because they have a different excuse for why. And this is WITH insurance as me and my husbans woeknand have ins. I need resolution and can't get anywhere.

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My experience at CVS 100 minus Avenue at the pharmacy. On August 30th 2016 I was treated very unprofessionally. The service was very poor. The pharmacist mixed race female was very flirtatious with male customers she was rude.Iam not giving that CVS/ my business anymore!

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This place is run by incompetent people, they lie about who has made the error. Every refill is a nightmare. I call 10 days in advance, they are supposed to ship 6 days later that day they call to say they have not shipped. Missing as little as 2 doses of my meds require hospitalization to restart. Since this is a specialty pharmacy you would think they would not have such incompetent workers. The sickest people having to deal with this? Read more

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Called and gave a refill number. Knew they had to fax the doctor and I specifically gave Doctor name and BRAND name as generic makes me sicker. In mail I get generic. They contacted a doctor I haven't seen in over a year (he should never have filled anything). Ask for supervisor every time. Forced to use them. Maybe the senators should be forced. We all need Valium and high BP drugs dealing with these idiots. Now they want wrong rx back. To... Read more

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We have been trying to get them to bill our daughters meds right for 5 months now its to gi through insurance and then we have a program we are in andnit pays the rest they have all the right info but no one will help and every time the say oh ok we think we fixed it we get a new bill now after talking to them a 100 times they sent us to collections and we dont owe them anything if they would bill.it like they should we wouldnt have a problem i... Read more

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Horrible customer service. Promises to resolve an issue not resolved,no followup.under trained or I'll trained reps. 30 minute holds to speak with supervisors who have no answers and only repeat the same answers you already have. After 45 minutes on the phone and giving in to their procedure you find out a simple and easy solution was available but never offered. Inflexible uncaring, probably overworked. We will not renew with them. Avoid this... Read more

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