filters
state:
Show
city:
Show
product:
Show
I have been trying all week to get my prescription for Lupron approved. My doctor's office faxed the pre-authorization on Monday and it is Friday and all week I have been trying to get updates, trying to see where we are. Every time I speak to Caremark they say that my...
Read more
1.0
I didn't like
  • Cvs caremark from customer service to their drug coverage
#1149068
Reply to reviews
Over prescribe (do four orders for just the one the doctor ordered). Trying to get more money, I suppose. When a refill date comes up, they push it out to future fill, for no apparent reason and then you run out. You call them, they want you to use their dysfunctional...
Read more
#1147795
Reply to reviews
Customer Service is very poor and they lie. Each time you call you get a different answer. I was told that I could overnight my prescription for my son so he could get his medicine faster and not be without it, each time I call they are saying they don't see were a...
Read more
1.0
#1146193
Reply to reviews

Cvs Caremark - Rd denied

Cvs Caremark
#1125591
Fenesteride 1mg was denied because they said it was cosmetic-my hair is falling out from medical reasons -they also denied appeal but won’t tell me why. My records right? what a joke Just like HIPPA is a joke I was told by CVS pharmacist there is no alternative drug-but that my doctor could prescribe 5mg which is covered & I could split the pill $81.00 ea month What a rip-off
Comment
Show

Cvs Caremark - Lost order of medication

Cvs Caremark
#1125232
I called 866 526 4075 and got assistance when they lost my order. It's a better customer service number. Just thought I would put this out there for future use. It was better help than thier normal costomer service number.
Comment
Show

Cvs Caremark - Auto checkout is horrible...HORRIBBLE

Cvs Caremark
#1104913
auto checkout is horrible...hate it...will shop at Walgreens horrible {{REDACTED}}
Comment
Show

Cvs Caremark - Chronically short medication

Cvs Caremark
#1081368
1.0
Details
They never send my meds until I am out. What I used to get 90 days at a time is no 30 days. I have a transplant and they actually told me to cut back on my medication so I wouldn't run out if they failed to shop it in time. Now they double shipped the wrong dose and left me without the correct dosage. Cvs, cvs Caremark, and cvs specialty should all be in jail
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
On November 26, 2014 I placed an order for my prescriptions, about $90 worth, my order was canceled without my knowledge and reordered to an old address on November 28, 2017. After speaking with customer service several times I was told that I would have to repay my...
Read more
1.0
I didn't like
  • Corporate insensitivty to consumer nees
  • Money hungry
#1143961
Reply to reviews
One of the worst companies I've ever experienced. I take a medication for arthritis that without which I wind up not being able to walk within one month of stopping said medication. Dr has tried other meds, but they do not work. Interestingly I am forced to use these...
Read more
1.0
I didn't like
  • Entire experience
#1136095
Reply to reviews
CVS at 6079 hwy 6 north houston, tx 77084 store no 3178 has a "don't care" attitude. I took 2 bottles of diet, caffeine free coke from the fridge with the price showing 2 for $3.00 to the counter. I put in my phone number for the care card discount. The register rang...
Read more
3.5
#1133429
Reply to reviews
I'll make it short and to the point. CVS Specialty Pharmacy is the sorriest POS company I have ever delt with. A complete bunch of know nothing idiots. {{Redacted}}
Read more
1.0
I didn't like
  • Dealing with idiots
#1130854
Reply to reviews
I have waited for an entire month to get them to acknowledge the prior authorization for Lupron that my insurance company sent me mail about, and even called the CVS reps to TELL THEM. Despite this, I call back every few days after they tell me I will receive a call in...
Read more
1.5
#1113354
Reply to reviews
Just got off the phone with Cynthia. She found a way to get me non-childproof caps . Aas a stroke survivor with right-sided weakness I find myself having difficulty with the childproof screw on caps. Just thought you would like to know , Cynthia went above and beyond...
Read more
Anonymous
Miss B

No she did not..I deal with Cynthia all the time and she is a moron..like most of the representatives there...she was doing her job..nothing more...nothing less...she is a rec...

#1111375
Reply to reviews
Caremark customer service personal are just straight liars. I am having to get a prior auth on a diabetic medication every 90 days. It is a approved for 12 months but every 90 days they won't fill it and claim my doctor needs to do another auth. I am a nurse case...
Read more
1.0
#1094471
Reply to reviews