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Our employer switched insurance carriers and we were switched to caremark cvs for prescription service. Our prescriptions were supposed to be transferred from express scripts but for some reason my daughter's prescription was not transferred. The doctor then sent a new...
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#1202668
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I contacted them to find out why my Seroquel is now a pre-authorization needed script. I was informed that it is considered a class 2 drug. I let the representitive know that is inaccurate infomation and that an anti-pyschotic is not even the same drug class as a...
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#1201065
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I have had severe sleeping problems for years. I take four different medicines to sleep (75 mg amitriptyline, 1200 mg gabapentin, 45 mg mirtazipine and until recently 12.5 mg ambien cr. Recently the problems started again, and after taking a day to research the...
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Anonymous
rpollitzer

Correct no changes necessary

1.0
I didn't like
  • Arrogance
#1200063
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I had been working with BC/BS (Screaming the BS part!!) to pay a $4,107 bill from CVS / Caremark. I had been in steady contact with CVS concerning this bill. CVS had BC/BS inquire about the clam. I had BC/BS inquire about the claim. I was quoted 'No out of pocket by...
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#1198266
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Have spoken with several employees today, 2/26/18 and they claim I had received a "one time bulk up" but won't seed me an email of their showing actual bulk up. Says their computers only go back 2 years.(LOL) They are trying not to correct their mistake for lack of...
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2.3
I didn't like
  • Worse than worse service
#1198243
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Caremark decided they needed a prior authorization in order to give credit for a prescription renewal towards the deductible. I found out when I went to pick it up. I could buy it but no credit towards annual deductible. Their own policy is to advise the consumer via a...
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1.0
#1196070
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This place is the worst. Constant hold ups on prescriptions. Horrendous customer service. I can't believe that they can be this bad and stay in business. Nothing about this service seems to be customer focused. They promised refills by a certain date, they don't...
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#1188597
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Just as I had an issue with the regular, CVS, the Specialty Pharmacy badgers me to death. I've repeatedly asked them not to call me to tell me my prescription is available to be renewed, that it's been ordered, that it's shipping, that it's arrived....STOP! When I...
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JellyDoll
JellyDoll

Just call the 1-800-SHOP-CVS line and tell them to stop calling.

#1188305
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CVS has sent me several questionnaires concerning my experience at the CVS in Orange, CT. and my responses have always been positive. The last few visits, however, have been awful. I realize it's flu season and the store is busier, but it is obvious the store needs...
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5.0
#1187965
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Cvs Caremark - Totalitarian

My company switched to Caremark. All of a sudden my meds are being limited and blocked. The company is unresponsive and does not care about customers. I cannot stress enough how unhappy I am about this change and will do all I can NOT TO USE THEM EVER.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
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#1182664
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