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I transferred to my prescription from Walgreens to CVS caremark due to my employer switching to them at the beginning of this year and it would ultimately provide more savings. The transfer was quick and I was able to pick up my Truvada 200-300mg Tablet without any...
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#1261055
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Wondering why my prescription wasnt sent to me as "prescribed" by my oncologist after i called and was told when i well receive it. It never came. Customer service very rude and argumentative. Even on how my name is spelt. Unbelievable! Rude. When I asked to speak to a...
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Anonymous
Doreen Babiarz

I had a transplant June 15,2017 , so now I have to use them on a regular basis. I have had so many problems, and I hate getting on the phone with them, it takes forever! This ...

1.0
#1230555
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Have spoken with several employees today, 2/26/18 and they claim I had received a "one time bulk up" but won't seed me an email of their showing actual bulk up. Says their computers only go back 2 years.(LOL) They are trying not to correct their mistake for lack of...
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2.3
I didn't like
  • Worse than worse service
#1198243
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I have been trying all week to get my prescription for Lupron approved. My doctor's office faxed the pre-authorization on Monday and it is Friday and all week I have been trying to get updates, trying to see where we are. Every time I speak to Caremark they say that my...
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1.0
I didn't like
  • Cvs caremark from customer service to their drug coverage
#1149068
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Cvs Caremark Prescription Refill Review

I can't believe the run around i am going through!! Since January and it is March 29th right now..My doctor sent in authorizations 4 times and they claim the never received it.. No body knows what they are talking about and I keep getting pushed around to other departments. I am beyond livid right now. Never in my life have I ever been treated like this.
1.0
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#819512
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I couldn't believe that there could be any service worse than express scripts but you they have managed to do just that. Almost 2 weeks to get a simple prescription filled and multiple phone calls and ridiculous wait times only made the experience worse. No answers ....
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1.0
I didn't like
  • I wish i could rate you lower
  • Incompetent staff
  • Poor customer service
#799487
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Cvs Caremark Pharmacist Review

The technicians and pharmacist act like they're doctors. Just fill the scripts or go to medical school. I have to argue with them about getting my meds everytume it's time to refill. They are rude and think they know everything and when wrong do not apologize. I'm fed up and will be transferring all of my scripts elsewhere.
2.6
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#795203
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Caremark provides my family's prescription drugs services. Until this year, we were able to "opt-out" of having to use CVS and could continue filling our prescriptions at Walgreen's. When we tried to opt out this year, Caremark informed us that we could no longer do...
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Anonymous
Anonymous

So true. They question everything. They automatically fill your scripts when you dont call them in. Its annoying. Then that phone system calls you 4 to 6 times a day to pick t...

1.6
I didn't like
  • Lack of communication
  • Horrible customer service
  • Lack of answers
#792642
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I am an 82 year old retired man who is suffering from COPD and in need of medication. I have been waiting to have an explanation for my shortage of inhalation suspension 0.5 mg/2mL vials. I was suppose to get 60 vials they gave me 30 and after a nasty phone...
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#786334
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Contact Cvs Caremark

Mailing Address:
CVS Caremark
6590
Lee's Summit, Missouri 64064-6590
United States
Phone:
(800) 552-8159
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My plan switched from using Express Scripts to CVS Caremark this year. I thought I might be in for a better experience as Express Scripts was about as bad as it gets. However, so far that hasn't been the case. Recently I was on a trip and my medication got lost. No...
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1.0
#638937
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