CVS Caremark - Pre-Auth Lies
I contacted them to find out why my Seroquel is now a pre-authorization needed script. I was informed that it is considered a class 2 drug.
I let the representitive know that is inaccurate infomation and that an anti-pyschotic is not even the same drug class as a controlled substance. She told me anything that has opiods in them are controlled. I made her aware again this is not an opiod. She ended up hanging up oon me.
They are blatantly trying to keep meds away from people that need them and then making up bull *** excuses to get away with it. Without this med I end up in the hospital which costs way more than a $8 dollar script I've taken for 8 years!
Reason of review: Order processing issue.
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