Recently CVS has told me that I cannot use the Specialty Pharmacy that I have been going to for years and they are now denying my medications so without my medications I will have a seizure and died then they say that I had to send a letter in my doctor had to send a...Read more
Every time a prescription is refilled, constant errors with billing. The same error consistently, and the customer service is horrible. I called to speak with a manger about this consistent problem, and no return phone call. So apparently management is the problem,...Read more
Cvs Caremark - CVS SPECIALTY NEEDS TO BE SHUT DOWN IMMEDIATELY
Terrible experience with cvs specialty, this is the third time that has happened where i would spend four days without my meds. I was advised by my doctor to take my medicine every day but thanks to cvs specialty poor service i would stay 3 to 4 days without them
Not only is CVS Specialty very inconvenient, as it is such a hassle to be put on hold for extended periods of time, and go through mountains of needless paperwork, but this organization withholds medications from getting to patients. Although my doctor, the local CVS...Read more
We moved. My husband changed the address on our acct. it only changed the address for his prescription & now meds I need are floating around for the last 2 weeks & Tammy told me to call back in a week!!!! And even then they still might not fix the screwup!!! You comp...Read more
CVS mail order is nightmarish if you call them to refill, question status etc and the website might be worse! And now that i started to google what my options are concerning CVS, i see they get ONE STAR on several review sites! Amd that one star is probably required as...Read more
They clearly care more about $$$ than CARE. Revenue: US$184.765 billion (2017) My husband has been on the same psych med for over 10 years. Last year they wanted him to stop and try meds that he has already tried. After a week of being off his meds they excepted our...Read more
I received 90 day supply of a medication different from what I normally take. Although CVS stated they saw the medication I normally took from Express Scripts records and that I regularly paid the difference, CVS choose to 1) just send the generic 2) not call anyone...Read more
Cvs Caremark - I'm not pissed
Jane was very helpful. I had a question conserning the extra care card, but unfortunately, i was a but confused. I was guided in the right direction, now i just have to wait for regular business hours, to continue on my way. Thank you! -A very happy customer.
I just received the worst customer experience- I was hung up on by a senior customer service representative named Janelle when I asked for her managers name and number. CVS Caremark charged my card $90 without my permission and is refusing to refund it. I demand a...Read more
I didn't like
- Lack of communication
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