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The importance of the member/patient is unimportant to Caremark/cvs. The company takes its time with a person’s medical needs because the company only cares about the money it makes. What a horrible company that is tending to a persons health care and health needs. I...
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h.kitchener
h.kitchener

Complain to your company. They are the ones who picked the insurance plan. By the way, you gave no specifics on how and why Caremark/CVS is deficient. Generalities mean nothin...

1.0
#1168377
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We've been receiving MANY calls from your company since November, 2017. They all seem to be trying to fax these calls to my home phone (219-663-2486) We do NOT have a fax machine. These calls cannot be blocked. The calls/faxes come at all hours, day and night. Have...
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I didn't like
  • Poor business practices
  • Constant faxes to my home number
  • Customer service not helpful
#1163022
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My doctor accidently sent my prescription to mail order.my request was denied.i was told they could not stop it because it was Being filled.i was promised the prescription on Thursday. Well here it is Sunday I had to borrow ear drops from somebody.i never received the...
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Anonymous
eyab689

I have to agree I am taking methadone and Lyrica for pain. My pain mtg clinic sent me script to wrong pharmacy. Then I had to go to ER cause I ran out. Then I find out they ar...

#1159649
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Cvs Caremark - Having to deal with quantity limits

Cvs Caremark
#1172465
1.0
Details
All the sudden there's a quainty limit. Sorry my Dr has me on more then 275 of my meds in a 90 day period facing having to go 5 dam days without meds. How is this fair.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Cvs Caremark - CVS/Caremark/Specialty Pharmacy

Cvs Caremark
#1166533
1.0
Details
I have osteoprosis. I cant seem to get my RX. Caremark blames Specialty Pharmacy who blames Caremark off and on the will both blame my doctor then eventually they revert back to blaming each other. This has been going on for a month. I have now started copying their emails and sending them to each other so the can see their own lies. Absoulty the wordt insurance ever
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website

Cvs Caremark - Worst perscription Ever

Cvs Caremark
#1163059
They won't give your I'd #. Can't access it on line. Don't send cards. Horrible place.
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Cvs Caremark - Rd denied

Cvs Caremark
#1125591
Fenesteride 1mg was denied because they said it was cosmetic-my hair is falling out from medical reasons -they also denied appeal but won’t tell me why. My records right? what a joke Just like HIPPA is a joke I was told by CVS pharmacist there is no alternative drug-but that my doctor could prescribe 5mg which is covered & I could split the pill $81.00 ea month What a rip-off
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I called my Dr. to request a 3 month supply of 2 meds on Dec 13th. Her assistant called in a 30 day supply. I called Caremark to ask what happened. I was told the Dr.'s office could call a different number to correct the order. My dr.'s office called the number....
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2.0
#1157520
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I have been trying all week to get my prescription for Lupron approved. My doctor's office faxed the pre-authorization on Monday and it is Friday and all week I have been trying to get updates, trying to see where we are. Every time I speak to Caremark they say that my...
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1.0
I didn't like
  • Cvs caremark from customer service to their drug coverage
#1149068
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Over prescribe (do four orders for just the one the doctor ordered). Trying to get more money, I suppose. When a refill date comes up, they push it out to future fill, for no apparent reason and then you run out. You call them, they want you to use their dysfunctional...
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#1147795
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Customer Service is very poor and they lie. Each time you call you get a different answer. I was told that I could overnight my prescription for my son so he could get his medicine faster and not be without it, each time I call they are saying they don't see were a...
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1.0
#1146193
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On November 26, 2014 I placed an order for my prescriptions, about $90 worth, my order was canceled without my knowledge and reordered to an old address on November 28, 2017. After speaking with customer service several times I was told that I would have to repay my...
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1.0
I didn't like
  • Money hungry
  • Corporate insensitivty to consumer nees
#1143961
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One of the worst companies I've ever experienced. I take a medication for arthritis that without which I wind up not being able to walk within one month of stopping said medication. Dr has tried other meds, but they do not work. Interestingly I am forced to use these...
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1.0
I didn't like
  • Entire experience
#1136095
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CVS at 6079 hwy 6 north houston, tx 77084 store no 3178 has a "don't care" attitude. I took 2 bottles of diet, caffeine free coke from the fridge with the price showing 2 for $3.00 to the counter. I put in my phone number for the care card discount. The register rang...
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3.5
#1133429
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