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Cvs Caremark - I'm not pissed

Jane was very helpful. I had a question conserning the extra care card, but unfortunately, i was a but confused. I was guided in the right direction, now i just have to wait for regular business hours, to continue on my way. Thank you! -A very happy customer.
5.0
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#1333229
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I just received the worst customer experience- I was hung up on by a senior customer service representative named Janelle when I asked for her managers name and number. CVS Caremark charged my card $90 without my permission and is refusing to refund it. I demand a...
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h.kitchener
h.kitchener

File a dispute with your credit card issuer. This is why a credit card is much safer than, say a debit card.

1.0
I didn't like
  • Lack of communication
#1328514
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I'm on several non-opiod meds for chronic pain due to low back damage. Have been for more than 10 years. One of these meds is Celecoxib. Yet every year it is a struggle to go through this prior approval process that involves Caremark and my Dr's office. The Dr has...
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1.0
#1324226
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My insurance company switched to CVS/Caremark in January. Since then, I have had to contact them 36 times via their email. I am always given conflicting information/excuses for their errors. They have now resorted making blatantly false reasons why I was...
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#1323472
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Cvs Caremark - Awful!!!

Awful!!! Run around getting a routine injectable prescription filled and sent to the same doctor ever 6 months.
2.0
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#1323416
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Cvs Caremark - Over charging beyond max out of pocket

My husband's employer changed to CVS Caremark in April of 2018. By July 6,2018 we had met the $8,000 out of pocket maximum so we should not be charged anything for prescriptions. As of today CVS Caremark has charged us over $500 over the $8,000. I have spent hours on the phone with them but nothing gets done. They are the worst company ever.
1.0
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Website
#1322186
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Paying at a cvs pharmacy inside a target store with a check for $181.09 and getting a bill from cvs specialty pharmacy 3 werks later for that date of pick up and that amount. My bank statement came and the check had posted 4 days after I wrote. Two months have passed...
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#1303503
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I have never in my life had to fight so hard to get a prescription a doctor has written me filled. I’ve spent an entire month multiple times trying to get a medication that keeps me from being immobile. There is always some excuse and they love blaming the doctor or...
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Anonymous
Paul

Amen I have the same issues God forbid if you reach out to a company that will give you the medication for free if cabs caremark refuses it can be a nightmare to get the medic...

1.2
#1294832
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Cvs Caremark - Can't ever get it right

Since January when my insurance company directed me to only use CVS my life with them has been *** I have gone without my medications more times than is acceptable. Why doesn't their label match what is in"the system" I have never been with a pharmacy that claims to never reach your physician but fails to let you know month after month. Really Walmart never had a problem
1.6
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#1287621
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Contact Cvs Caremark

Mailing Address:
CVS Caremark
6590
Lee's Summit, Missouri 64064-6590
United States
Phone:
(800) 552-8159
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My employer has CVS Caremark for prescription coverage. They keep telling me that it is basically like I do not have a deductible, because I am responsible for 100% of the medication cost. I called to talk to a rep several times, and was told that neither one of my...
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1.0
#1285726
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