Not resolved
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
0 comments

For 5 years have been taking Diovan HCT after a stroke and different attempts with medications. This month they decided I will start taking the generic.

An immediate response from my primary was faxed and calls were made. They declined. When I asked who declined they gave me the name Juan no last name because they weren't allowed who knows if Juan exists. A second appealed was declined staging a physician reviewed the case.

But guess what?? No name.

The sad part is that usually are non medical people making desicions so at this point and after 2 visits to the ER I still have no medication. Guess if I have another stroke they will never even acknowledge my case.

Product or Service Mentioned: Cvs Caremark Diovan Hct Prescription Refill.

Reason of review: Pre authorization .

Preferred solution: Need my brand medication Diovan .

I didn't like: Customer service, Solutions to my query, Being lied to, Unprofessional, Time wasting.

Company wrote 0 public responses to the review from Oct 30, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like